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New Objective
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New Key Result
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Year and Quarter-wise OKRs
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Adding answerable person
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OKR Status
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Measuring key results
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Edit objective
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Edit Key Result
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Delete OKR
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Move
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Sub Objective and Hierarchy
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Add Filters
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Signing out
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Viewing different Products under a workspace
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Delete and Restore product
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Add Members in OKR
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OKR - CHECK-INS
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How to create a user group in your workspace in OKR
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How to add reaction on message
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How to Sign in to Channel
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How can we Search for Members/Channels
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How to Open/Create a new channel
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How to see all the members of workspace
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How to Add people in channel
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How can we switch workspace in channel
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How can we update our profile
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How you can add new members to a channel automatically
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Switch product
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How to forward a message to someone
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Sort people
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How to initiate a call
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How can we access pinned conversations
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Star marking a channel
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How to view shared files in a channel or DM
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Formatting tool bar
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How to share files to someone
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Emoji card
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How to use mentions to tag people/channel
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Sorting channels
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How can we Join and leave channel
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How to send a message by command enter
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Viewing and Searching people
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How to Pin a Message
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Unpin Message
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View details
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All unread messages
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Mark as Read
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Remove people
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Sidebar Actions
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CHANNEL Desktop Application
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Shortcuts
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Notifications
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How to reply to a specific message
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Mention Channel
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Close Channel
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Idle Section
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What's New?
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Explore public workspace
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Sign out
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View in channel
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How to send direct message
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How to search for old messages
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How to create a user group in your workspace
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How to group chats in the sidebar
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Why am I not getting notifications for every message in mobile application
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How to get alerts in a channel via API
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Features
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Use Cases
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How can we get access to all the shared links in chats
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Change theme
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How to create a workspace
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Redeem Coupon code
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Workspace section
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How to sign up on workspace91
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Pending Invitations
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Workspace Settings Admin
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Crew Section
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How admin can invite members to the workspace
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How to submit feedback
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How to Whitelist a Domain in the Workspace
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How to get the Authkey of your workspace
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How to contact our official support?
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Use Cases
1. Have a Directory of your company-
Channel gives you a directory of your team. By having access to everyone’s contact information you can initiate conversations quickly. These not only include the email or the contact number but can be any details you would like your team to share with everyone like department etc.
2. Notification of signup or order placement
Why wait for the end of the day to know your sales?
Receive alerts every time a user places an order for your product or signs up for your service. Our APIs will integrate with your existing workflow and provide you with real-time updates on your customers so that you can engage with them with the required approach quickly.
3. Notification of inactive customers
If you would know your inactive customers early, you can put effort to interest them and maybe convert them. Get an alert if the user has signed up but is not actively using the service. Connect with them at the right time and re-capture them. It would also help you to collect valuable feedback from them.
4. Notification of event failures
Receive instant notifications for events like app crashes, login failure, payment failure, etc. Identify and work on them without delay to provide prompt service to your customers. Control your downtime and be ahead in customer experience.
5. Audio/video integrations
Save time by initiating calls in a single click with Channel. Integrate your meetings application with Channel and switch to voice and video calls directly from within a chat or channel. Connect to your remote teams and share the screen to stay on the same page.
6. Use a bot for your team’s service
Make a bot for functions like reminders, query resolution, etc. Set reminders for you and your team and never miss anything. Solve general queries of your employees by providing them quick answers and recording their issues.
7. A platform to share
Give your team an official channel where they can share all their learnings and experiences and help other team members to learn and stay motivated. Bring a culture of continuous learning and contribution.
8. Decide whom to inform
Not all the messages are meant to be notified to everyone in the channel. Mention an individual or a group or everyone as per the need and only the mentioned people will be notified.
9. Organized communication
A Sales team discusses various topics like strategies, events, leads status, etc. A single channel can’t suffice for a whole team. Making a channel for every topic helps to conserve all the related information in one place and easy to find and keep all the required people in the loop. With every new message, your team knows the purpose without any need for the assumption.
10. Promote a clutter-free culture
Introduce a “less notification, more focus” culture in your team. Don’t keep people in channels that are not involved in the present. Add members when they are required easily. Any member added is able to see all the history of that channel.
Priya Raghuvanshi